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Frequently Asked Questions

[fa icon="plus-square"] Should I buy new or used?
If you care about the bottom line, buy used! We search the entire country for high-quality office furniture that we personally review and clean/refurbish.  Our customers often save anywhere from 25-75% off furniture that will last a lifetime. If your budget allows for it, we also carry an extensive line of new furniture that we guarantee the best prices on.
[fa icon="plus-square"] Should I buy store-brand office furniture?
When working on a tight budget it's tempting to purchase new furniture from your average discount retail store. In our experience, the quality suffers greatly and leads to much more significant costs in the future as you are forced to replace this furniture. Not to mention your employees unhappiness with the furniture they use everyday.
[fa icon="plus-square"] What locations do you service?
While we do most of our work in Massachusetts (particularly Boston, Metrowest, North Shore, South Shore, and Worcester areas) we've been servicing all of New England for over 35 years. Occasionally we will also service customers in New York, New Jersey, and down the East Coast. We also ship products and buy furniture across the entire lower 48.
[fa icon="plus-square"] What brands do you carry?
We carry only the best in quality brands. This includes Steelcase, HON, Herman Miller, Knoll, Haworth, and more. This means you're going to get durable office furniture at prices that won't break the bank. You deserve nothing less. 
[fa icon="plus-square"] How much can I save buying used?
Our customers save anywhere from 30-90% buying used office furniture from us. This includes everyone from those looking for one office chair to those outfitting a multi-million dollar new office purchase. You can often score high-quality used furniture that will last a lifetime for the same price as the cheap quality store-brand equipment.
[fa icon="plus-square"] How are you different than other companies?
The recipe for lasting four generations and through multiple recessions is to offer our customers the highest customer service possible and save them money. Unfortunately true customer service is hard to find these days. But we're committed to calling everyone back (even if it means just pointing you to another company), being on-time when we say we will, addressing all of your questions and concerns, keeping your projects on-budget and on-schedule, and making sure you leave 110% satisfied and recommending us to your peers, friends, and family.
[fa icon="plus-square"] Do you use an in-house delivery crew?

YES! Absolutely. 

If you purchase from us you will know that every piece of furniture was reviewed by us and personally delivered. This gives you direct communciation should you have any questions. We take pride in our products and services and do not contract them out. 

[fa icon="plus-square"] I'm not sure what I need; can you help?
You bet! In fact, we work with nearly all of our customers to offer suggestions and recommendations and often present alternatives that might save you money. Whether it's an entire office design or simply choosing the right materials for your new desk or chair, we can help!
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